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Privacy Policy

At MedSpa Peptides, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://medspapeptides.com or make a purchase.

1. Information We Collect

1.1 Personal Information: We collect personal details such as your name, email, address, phone number, and order history to fulfill purchases and communicate as needed.

1.2 Log Files and Cookies: We use cookies and logs to analyze trends, manage the site, and track user engagement. This includes IP address, browser type, and pages visited, without directly identifying users.

1.3 Aggregate Site Statistics: Non-identifiable aggregate data may be used to improve site functionality and marketing performance.

2. How We Use Your Information

2.1 Order Processing and Customer Support: Your data is used to process orders and provide customer service. We may contact you for updates related to your order.

2.2 Marketing and Promotions: With consent, we may send promotional emails. You can unsubscribe anytime via the email link or by contacting us at 888-233-2131.

2.3 Third-Party Disclosure: We do not sell or share your personal information except as required by law or to defend our legal rights.

2.4 Data Retention: We retain personal data only as long as necessary for business or legal purposes, after which it is securely deleted or anonymized.

3. SMS/Text Messaging Service

3.1 Opting In: By opting in, you consent to receive text messages regarding orders or promotions. Standard data rates may apply.

3.2 Opting Out: Reply STOP to any SMS or call 888-233-2131 to unsubscribe.

4. Security and Encryption

4.1 Data Security: We use encryption, firewalls, and secure servers to protect personal data.

4.2 Credit Card Processing: All card payments are processed via PCI-DSS compliant providers. We do not store full credit card numbers.

5. Third-Party Service Providers

We work with trusted providers for services including:

  • Shipping: FedEx, UPS, USPS, DHL
  • Analytics: Google Analytics, Segment
  • Email Services: SendGrid
  • CDN: Cloudflare

These providers follow strict privacy standards.

6. Data Breach Notification

If a breach occurs, affected customers will be notified via email with information on the issue and any required steps.

7. Customer Support

Our in-house support team ensures direct, secure communication with our customers. We do not outsource customer service.

8. GDPR Compliance

EU customers have the right to access, modify, delete, or restrict their data. To exercise your rights, contact 888-233-2131.

9. CCPA Compliance for California Residents

California residents may request access to personal data, request deletion, and opt out of data sharing. We do not sell personal data. Contact us at 888-233-2131 to exercise your rights.

10. International Data Transfers

Data may be processed in the U.S. or other countries. By using our services, you consent to such transfers.

11. Privacy by Design

We build privacy into our website design and continually update our security practices to safeguard customer data.

12. Policy Updates

We review this Privacy Policy regularly. Any changes will be posted here and take effect immediately.

13. Contact Us

MedSpa Peptides
3680 Wilshire Blvd, Los Angeles, CA 90010
Phone: 888-233-2131
Website: https://medspapeptides.com